Frequently Asked Questions
Everything you need to know about your Actively Black experience.
How do I determine the right size for my performance gear?
We provide a comprehensive size guide on each product page. Our athleisure is designed for a true-to-size athletic fit, but if you prefer a looser feel, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How long will it take for my order to ship?
Standard orders typically process within 2-4 business days. Once shipped, domestic delivery takes approximately 3-7 business days depending on your location.
Do you offer international shipping?
Yes, Actively Black ships worldwide. Shipping rates and delivery timelines are calculated at checkout based on the destination country and local customs regulations.
How should I care for my Actively Black apparel?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.